In 2021, customer intimacy and engagement will be key drivers to increasing bookings. Is your CRM or guest data capable of developing that engagement? At RMG, we are leaders in guest segmentation, engagement and driving incremental room nights. Are you ready for 2021?
At RMG our mission is to help clients nurture and deepen the relationships of existing customers, create relationships with new customers and make your property the brand of choice. Our CRM efforts are designed to drive key business metrics across your key segments including:
•Frequency and Length of Stays
•Revenue per Stay
To learn more about RMG and our approach click here: RMG CRM Plan Recommendations 2021